<div dir="ltr"><div class="gmail_default" style="font-family:georgia,serif">Hi all,</div><div class="gmail_default" style="font-family:georgia,serif"><br></div><div class="gmail_default" style="font-family:georgia,serif">Has anyone encountered issues with the request button? We are getting errors and no email is being sent, even though we have the proper address in the config.</div><div class="gmail_default" style="font-family:georgia,serif"><br></div><div class="gmail_default" style="font-family:georgia,serif">Any suggestions are greatly appreciated!</div><div class="gmail_default" style="font-family:georgia,serif"><br></div><div class="gmail_default" style="font-family:georgia,serif">Here are the error logs:</div><div class="gmail_default" style="font-family:georgia,serif"><div dir="ltr" style="font-family:arial,sans-serif;font-size:12.8px">Nov 17, 2017 9:18:57 AM org.eclipse.jetty.server.<wbr>handler.ContextHandler$Context log</div><div dir="ltr" style="font-family:arial,sans-serif;font-size:12.8px">INFO: I, [2017-11-17T09:18:57.384646 #27965] INFO -- : [2e06e536-25e4-4ae6-be26-<wbr>2ba975d8bd02] Started POST "/fill_request" for 137.165.124.101 at 2017-11-17 09:18:57 -0500</div><div dir="ltr" style="font-family:arial,sans-serif;font-size:12.8px"><br></div><div dir="ltr" style="font-family:arial,sans-serif;font-size:12.8px">Nov 17, 2017 9:18:57 AM org.eclipse.jetty.server.<wbr>handler.ContextHandler$Context log</div><div dir="ltr" style="font-family:arial,sans-serif;font-size:12.8px">INFO: I, [2017-11-17T09:18:57.395936 #27965] INFO -- : [2e06e536-25e4-4ae6-be26-<wbr>2ba975d8bd02] Processing by RequestsController#make_<wbr>request as HTML</div><div dir="ltr" style="font-family:arial,sans-serif;font-size:12.8px"><br></div><div dir="ltr" style="font-family:arial,sans-serif;font-size:12.8px">Nov 17, 2017 9:18:57 AM org.eclipse.jetty.server.<wbr>handler.ContextHandler$Context log</div><div dir="ltr" style="font-family:arial,sans-serif;font-size:12.8px">INFO: I, [2017-11-17T09:18:57.396886 #27965] INFO -- : [2e06e536-25e4-4ae6-be26-<wbr>2ba975d8bd02] Parameters: {"utf8"=>"✓", "authenticity_token"=>"+IG+<wbr>m9ynvr6RuThvPlQnOAJSvxR9C8I7iR<wbr>xGy6mtps86kEmetTgNiHNJgJql9J+<wbr>bWo33F4HVfw5saFYAirkFbQ==", "request_uri"=>"/repositories/<wbr>2/resources/23", "title"=>"Adams Memorial Theatre Production Records", "identifier"=>"AC-24", "cite"=>"Adams Memorial Theatre Production Records. Williams College Archives & Special Collections. <a href="http://archivesspace-dev2.williams.edu:8081/repositories/2/resources/23" target="_blank">http://archivesspace-dev2.<wbr>williams.edu:8081/<wbr>repositories/2/resources/23</a> Accessed <span class="gmail-aBn" tabindex="0"><span class="gmail-aQJ">November 17, 2017</span></span>.", "restrict"=>"The Adams Memorial Theatre Production Records are open for research. Researchers are encouraged to contact Special Collections staff prior to a visit.", "repo_name"=>"Williams College Archives & Special Collections", "repo_uri"=>"/repositories/2", "repo_code"=>"College Archives", "repo_email"=>"<a href="mailto:specialcollections@williams.edu" target="_blank">specialcollecti<wbr>ons@williams.edu</a>", "user_name"=>"Matthew Baya", "user_email"=>"<a href="mailto:mjb9@williams.edu" target="_blank">mjb9@williams.<wbr>edu</a>", "date"=>"<span class="gmail-aBn" tabindex="0"><span class="gmail-aQJ">12/25/2017</span></span>", "note"=>"Testing the request form on archivesspace-dev"}</div><div dir="ltr" style="font-family:arial,sans-serif;font-size:12.8px"><br></div><div dir="ltr" style="font-family:arial,sans-serif;font-size:12.8px">Nov 17, 2017 9:18:57 AM org.eclipse.jetty.server.<wbr>handler.ContextHandler$Context log</div><div dir="ltr" style="font-family:arial,sans-serif;font-size:12.8px">INFO: D, [2017-11-17T09:18:57.437983 #27965] DEBUG -- : [2e06e536-25e4-4ae6-be26-<wbr>2ba975d8bd02] RequestMailer#request_<wbr>received_staff_email: processed outbound mail in 7.3ms</div><div dir="ltr" style="font-family:arial,sans-serif;font-size:12.8px"><br></div><div dir="ltr" style="font-family:arial,sans-serif;font-size:12.8px">Nov 17, 2017 9:18:57 AM org.eclipse.jetty.server.<wbr>handler.ContextHandler$Context log</div><div dir="ltr" style="font-family:arial,sans-serif;font-size:12.8px">INFO: I, [2017-11-17T09:18:57.441080 #27965] INFO -- : [2e06e536-25e4-4ae6-be26-<wbr>2ba975d8bd02] Completed 500 Internal Server Error in 43ms</div><div dir="ltr" style="font-family:arial,sans-serif;font-size:12.8px"><br></div><div dir="ltr" style="font-family:arial,sans-serif;font-size:12.8px">Nov 17, 2017 9:18:57 AM org.eclipse.jetty.server.<wbr>handler.ContextHandler$Context log</div><div dir="ltr" style="font-family:arial,sans-serif;font-size:12.8px">INFO: F, [2017-11-17T09:18:57.452902 #27965] FATAL -- : [2e06e536-25e4-4ae6-be26-<wbr>2ba975d8bd02]</div><div dir="ltr" style="font-family:arial,sans-serif;font-size:12.8px"><br></div><div dir="ltr" style="font-family:arial,sans-serif;font-size:12.8px">Nov 17, 2017 9:18:57 AM org.eclipse.jetty.server.<wbr>handler.ContextHandler$Context log</div><div dir="ltr" style="font-family:arial,sans-serif;font-size:12.8px">INFO: F, [2017-11-17T09:18:57.453490 #27965] FATAL -- : [2e06e536-25e4-4ae6-be26-<wbr>2ba975d8bd02] RuntimeError (No value set for config parameter: pui_request_email_fallback_<wbr>from_address):</div><div dir="ltr" style="font-family:arial,sans-serif;font-size:12.8px"><br></div><div dir="ltr" style="font-family:arial,sans-serif;font-size:12.8px">Nov 17, 2017 9:18:57 AM org.eclipse.jetty.server.<wbr>handler.ContextHandler$Context log</div><div dir="ltr" style="font-family:arial,sans-serif;font-size:12.8px">INFO: F, [2017-11-17T09:18:57.453988 #27965] FATAL -- : [2e06e536-25e4-4ae6-be26-<wbr>2ba975d8bd02]</div><div dir="ltr" style="font-family:arial,sans-serif;font-size:12.8px"><br></div><div dir="ltr" style="font-family:arial,sans-serif;font-size:12.8px">Nov 17, 2017 9:18:57 AM org.eclipse.jetty.server.<wbr>handler.ContextHandler$Context log</div><div dir="ltr" style="font-family:arial,sans-serif;font-size:12.8px">INFO: F, [2017-11-17T09:18:57.454510 #27965] FATAL -- : [2e06e536-25e4-4ae6-be26-<wbr>2ba975d8bd02] app/mailers/request_mailer.rb:<wbr>33:in `email_address'</div><div dir="ltr" style="font-family:arial,sans-serif;font-size:12.8px">[2e06e536-25e4-4ae6-be26-<wbr>2ba975d8bd02] app/mailers/request_mailer.rb:<wbr>15:in `request_received_staff_email'</div><div dir="ltr" style="font-family:arial,sans-serif;font-size:12.8px">[2e06e536-25e4-4ae6-be26-<wbr>2ba975d8bd02] app/controllers/requests_<wbr>controller.rb:10:in `make_request'</div></div><div><div class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><font face="monospace, monospace"><br></font></div><div dir="ltr"><font face="monospace, monospace"><br></font></div><div dir="ltr"><font face="monospace, monospace">Jessika Drmacich </font><div><font face="monospace, monospace"><span style="font-size:12.8px">Records Manager </span><span style="font-size:12.8px">& </span><span style="font-size:12.8px">Digital Resources Archivist </span></font></div><div><span style="font-size:12.8px"><font face="monospace, monospace">Williams College Libraries</font></span></div><div><span style="font-size:12.8px"><font face="monospace, monospace">Special Collections</font></span></div><div><div><span style="font-size:12.8px"><font face="monospace, monospace">413-597-4725</font></span><br></div></div></div></div></div></div></div></div></div></div></div>
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