<div dir="ltr">Hi Lisa, <div><br></div><div>We are experiencing this problem at the University of Maryland as well. One of our developers, Chris, is working on it (see message above from Mark). He is making progress but it is not resolved yet. In my limited understanding of the issue it has to do with running out of heap space regularly which causes the indexer to loop and then crash. It also looks like Chris may have recently discovered a problem with jruby that is related to this issue. </div><div><br></div><div>We'll report back when we have more information. </div><div><br></div><div>Joanne</div><div><br></div><div><br></div><div><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, Nov 8, 2017 at 3:46 PM, Conathan, Lisa <span dir="ltr"><<a href="mailto:lc7@williams.edu" target="_blank">lc7@williams.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Thanks to Mark for the tips on this issue. We haven't been able to solve it. We tried running the query that Mark suggested and got a null response. The problem persists. Some, if not all, of the components display in the PUI, they just <a href="http://archivesspace.williams.edu:8081/repositories/4/archival_objects/9109" target="_blank">have no connection to their parent</a> collection. Anyone else who is facing this issue, please get in touch.<span class="HOEnZb"><font color="#888888"><div><br></div><div>Lisa</div></font></span></div><div class="gmail_extra"><span class=""><br clear="all"><div><div class="m_8235661540578650191gmail_signature" data-smartmail="gmail_signature"><div dir="ltr">+++++++++++++++++++++<br>Lisa Conathan<br>Head of Special Collections<br>Williams College Libraries<br><a href="tel:(413)%20597-2930" value="+14135972930" target="_blank">413-597-2930</a></div></div></div>
<br></span><div class="gmail_quote"><div><div class="h5">On Mon, Nov 6, 2017 at 1:32 PM, Custer, Mark <span dir="ltr"><<a href="mailto:mark.custer@yale.edu" target="_blank">mark.custer@yale.edu</a>></span> wrote:<br></div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div class="h5">
<div lang="EN-US" link="blue" vlink="purple">
<div class="m_8235661540578650191m_-5806956586003411006WordSection1">
<p class="MsoNormal">Hi Lisa,<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">I’ve no clue what could be causing this, but others have reported the issue as well. Hopefully the root cause of the issue can be identified with enough eyes on the problem. So far, I haven’t seen this happen in Yale’s TEST PUI instance
(on 2.1.2) or on our DEV instance (on version 20171105-1021). <u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Chris Fitzpatrick started a thread on the Apace Google Groups about this, though, which might be helpful:
<a href="https://groups.google.com/forum/#!topic/archivesspace/PhgUjukaNzQ" target="_blank">https://groups.google.com/foru<wbr>m/#!topic/archivesspace/PhgUju<wbr>kaNzQ</a>
<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">My first inclination would be that things are stuck in an indexing loop (e.g.
<a href="https://groups.google.com/d/msg/archivesspace/mRH_eCDHpwE/2fjb5EAfAgAJ" target="_blank">
https://groups.google.com/d/ms<wbr>g/archivesspace/mRH_eCDHpwE/2f<wbr>jb5EAfAgAJ</a>), but that could be completely wrong. In any event, can you ask someone who has database access to run this query:<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Courier New";color:blue">select</span></b><span style="font-size:10.0pt;font-family:"Courier New";color:black">
</span><span style="font-size:10.0pt;font-family:"Courier New";color:blue">*</span><span style="font-size:10.0pt;font-family:"Courier New";color:black">
</span><b><span style="font-size:10.0pt;font-family:"Courier New";color:blue">from</span></b><span style="font-size:10.0pt;font-family:"Courier New";color:black">
</span><span style="font-size:10.0pt;font-family:"Courier New";color:fuchsia">archival_object</span><span style="font-size:10.0pt;font-family:"Courier New";color:black">
</span><b><span style="font-size:10.0pt;font-family:"Courier New";color:blue">where</span></b><span style="font-size:10.0pt;font-family:"Courier New";color:black">
</span><span style="font-size:10.0pt;font-family:"Courier New";color:olive">root_record_id</span><span style="font-size:10.0pt;font-family:"Courier New";color:black">
</span><b><span style="font-size:10.0pt;font-family:"Courier New";color:blue">is</span></b><span style="font-size:10.0pt;font-family:"Courier New";color:black">
</span><b><span style="font-size:10.0pt;font-family:"Courier New";color:blue">null</span></b><span style="font-size:10.0pt;font-family:"Courier New";color:blue">;<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">If they get any results that way, that would cause an issue.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">As for whey it would happen in just one repository, I believe that once the indexer gets stuck (and it goes through the record types one repository at a time, I think) then it just won’t ever get to the rest of the record types in that
particular repository. Some of the archival objects in this repository are indeed being indexed (e.g.
<a href="http://archivesspace.williams.edu:8081/repositories/4/archival_objects/10484" target="_blank">
http://archivesspace.williams.<wbr>edu:8081/repositories/4/archiv<wbr>al_objects/10484</a>), but not completely, since this archival object doesn’t even know which collection it’s supposed to be part of.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Mark<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><b>From:</b> <a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org" target="_blank">archivesspace_users_group-boun<wbr>ces@lyralists.lyrasis.org</a> [mailto:<a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org" target="_blank">archivesspace_users_gr<wbr>oup-bounces@lyralists.lyrasis.<wbr>org</a>]
<b>On Behalf Of </b>Conathan, Lisa<br>
<b>Sent:</b> Monday, 06 November, 2017 1:12 PM<br>
<b>To:</b> <a href="mailto:archivesspace_users_group@lyralists.lyrasis.org" target="_blank">archivesspace_users_group@lyra<wbr>lists.lyrasis.org</a><br>
<b>Subject:</b> [Archivesspace_Users_Group] Components not displaying in one of our repositories<u></u><u></u></p><div><div class="m_8235661540578650191h5">
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">Hi everyone,<u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Williams College is running 2.2.0 and we have two repositories publishing to the
<a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__archivesspace.williams.edu-3A8081_&d=DwMFaQ&c=cjytLXgP8ixuoHflwc-poQ&r=7Ez68qVcrmRD6nn1FqwoHBDEOxeRUCPm3xGvnFT0zjU&m=JzBHIZxvRNvhkRySA5RldRIIZdP1kv2X96NkBAW8OIU&s=jAORfSXBDnqTaD_cf0ibihSXV3M8AJY0fAiK5Tt6Y4U&e=" target="_blank">
PUI</a>. One repository is displaying resource records correctly, and the <a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__archivesspace.williams.edu-3A8081_repositories_4_resources-3F&d=DwMFaQ&c=cjytLXgP8ixuoHflwc-poQ&r=7Ez68qVcrmRD6nn1FqwoHBDEOxeRUCPm3xGvnFT0zjU&m=JzBHIZxvRNvhkRySA5RldRIIZdP1kv2X96NkBAW8OIU&s=8vtBE8ji2nrH10jpy54p5xzHPpLvPeDnVVKE971Otdg&e=" target="_blank">
other</a> is displaying only collection-level information (no collection organization, no container list on the right side of the screen). Components also do not display in the container inventory. We've double checked that everything is published, reindexed,
and rebooted. We experienced this previously, and then the problem resolved with one of the patches, and now has re-appeared. Anyone know why we might be having this problem with just one of our repositories and what we might try to address it?<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Lisa<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><br clear="all">
<u></u><u></u></p>
<div>
<div>
<div>
<p class="MsoNormal">+++++++++++++++++++++<br>
Lisa Conathan<br>
Head of Special Collections<br>
Williams College Libraries<br>
<a href="tel:(413)%20597-2930" value="+14135972930" target="_blank">413-597-2930</a><u></u><u></u></p>
</div>
</div>
</div>
</div>
</div>
</div></div></div>
</div>
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