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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Hello,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I am making the request from the :8081 endpoint.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal">What do you mean by "I simply clicked collections and then clicked on the first one"?<o:p></o:p></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> For instance on the archives space sandbox if you go to url
<a href="http://public.archivesspace.org/">http://public.archivesspace.org/</a> right now there are 7 links across the top
</span><span style="font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333"><o:p></o:p></span></p>
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<span style="font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333">(<a href="http://public.archivesspace.org/repositories"><span style="color:#004F6F;text-decoration:none">Repositories</span></a>,
<a href="http://public.archivesspace.org/repositories/resources"><span style="color:#004F6F;text-decoration:none">Collections</span></a>,
<a href="http://public.archivesspace.org/objects?limit=digital_object"><span style="color:#004F6F;text-decoration:none">Digital Material</span></a>,
<a href="http://public.archivesspace.org/accessions"><span style="color:#004F6F;text-decoration:none">Unprocessed Material</span></a>,
<a href="http://public.archivesspace.org/subjects"><span style="color:#004F6F;text-decoration:none">Subjects</span></a>,
<a href="http://public.archivesspace.org/agents"><span style="color:#004F6F;text-decoration:none">Names</span></a>,
<a href="http://public.archivesspace.org/classifications"><span style="color:#05538A">Record Groups</span></a>)<o:p></o:p></span></p>
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<span style="font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333">If you click collections, the next screen shows a list of collections. The first one says 1313… If click that one, information about that collection is displayed. When I do that
on my instance it says “We’re sorry, but something went wrong”. I check the log and it continually runs the staff and pui indexer every 30 seconds. So my log file is very large.<o:p></o:p></span></p>
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<span style="font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333">I cannot find the User that reached the same screen right now. I will continue looking.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> archivesspace_users_group-bounces@lyralists.lyrasis.org [mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org]
<b>On Behalf Of </b>Jason Loeffler<br>
<b>Sent:</b> Thursday, September 21, 2017 5:57 PM<br>
<b>To:</b> Archivesspace Users Group <archivesspace_users_group@lyralists.lyrasis.org><br>
<b>Subject:</b> Re: [Archivesspace_Users_Group] [EXT] Re: can't view collections on the backend<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Are you making an external http request to an endpoint, resulting in the log output above? Or are you somehow issuing the POST method internally? <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">What do you mean by "I simply clicked collections and then clicked on the first one"?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Can you refer us to the other user report for this error?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Thu, Sep 21, 2017 at 6:13 PM, Jones, Jeremy <<a href="mailto:Jeremy.Jones@unt.edu" target="_blank">Jeremy.Jones@unt.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I saw another person got this error but for a different request. Any ideas on what can cause this
is appreciated.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">thanks</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org" target="_blank">
archivesspace_users_group-bounces@lyralists.lyrasis.org</a> [mailto:<a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org" target="_blank">archivesspace_users_group-bounces@lyralists.lyrasis.org</a>]
<b>On Behalf Of </b>Jones, Jeremy<br>
<b>Sent:</b> Wednesday, September 20, 2017 5:10 PM<br>
<b>To:</b> Archivesspace Users Group <<a href="mailto:archivesspace_users_group@lyralists.lyrasis.org" target="_blank">archivesspace_users_group@lyralists.lyrasis.org</a>><br>
<b>Subject:</b> Re: [Archivesspace_Users_Group] [EXT] Re: can't view collections on the backend</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:#212121">This sender failed our fraud detection checks and may not be who they appear to be. Learn about <a href="http://aka.ms/LearnAboutSpoofing" target="_blank">spoofing</a></span><o:p></o:p></p>
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<span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:#212121"><a href="http://aka.ms/SafetyTipsFeedback" target="_blank">Feedback</a></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Sure, I think this is what the log captured:</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Sep 20, 2017 4:39:37 PM org.apache.solr.core.SolrCore execute</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">INFO: [collection1] webapp= path=/select params={q=(id:("\/repositories\/3\/resources\/243\/tree\/root"))&csv.escape=\&csv.header=true&start=0&csv.encapsulator="&fq=-exclude_by_default:true&fq=publish:true&rows=1&wt=json&facet=true}
hits=0 status=0 QTime=1</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Sep 20, 2017 4:39:37 PM org.eclipse.jetty.server.handler.ContextHandler$Context log</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">INFO: D, [2017-09-20T16:39:37.564842 #18373] DEBUG -- : [7f48c48b-7c0a-4a31-9625-d88b32bb353e] POST
Search url: <a href="http://localhost:8089/search?publish=true&page_size=10&q=collection_uri_u_sstr%3A%22%2Frepositories%2F3%2Fresources%2F243%22+AND+%28types%3Apui+AND+types%3Apui_container%29&page=1" target="_blank">
http://localhost:8089/search?publish=true&page_size=10&q=collection_uri_u_sstr%3A%22%2Frepositories%2F3%2Fresources%2F243%22+AND+%28types%3Apui+AND+types%3Apui_container%29&page=1</a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I simply clicked collections and then clicked on the first one. Repositories/3/resource/243. I hope
this helps. </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">jeremy
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org" target="_blank">
archivesspace_users_group-bounces@lyralists.lyrasis.org</a> [<a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org" target="_blank">mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org</a>]
<b>On Behalf Of </b>Donald Mennerich<br>
<b>Sent:</b> Wednesday, September 20, 2017 4:59 PM<br>
<b>To:</b> Archivesspace Users Group <<a href="mailto:archivesspace_users_group@lyralists.lyrasis.org" target="_blank">archivesspace_users_group@lyralists.lyrasis.org</a>><br>
<b>Subject:</b> [EXT] Re: [Archivesspace_Users_Group] can't view collections on the backend</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt">Jeremy,
<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt">Can you share the http requests you made to generate the error?<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Don<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On Wed, Sep 20, 2017 at 5:53 PM, Jones, Jeremy <<a href="mailto:Jeremy.Jones@unt.edu" target="_blank">Jeremy.Jones@unt.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hello,<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<h1 align="center" style="text-align:center;background:white">I’m having a few issues with Archivesspace. First, I cannot view the contents of a collection on the backend view (:8089). I can view them on the front end and edit them. But the backend view
says (<span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#730E15">We're sorry, but something went wrong.</span><o:p></o:p></h1>
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<span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#666666">If you are the application owner check the logs for more information.</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">The logs say:<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Sep 20, 2017 4:39:38 PM org.eclipse.jetty.server.handler.ContextHandler$Context log<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">INFO: I, [2017-09-20T16:39:38.022275 #18373] INFO -- : [7f48c48b-7c0a-4a31-9625-d88b32bb353e] Completed 500 Internal Server Error in 507ms<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Sep 20, 2017 4:39:38 PM org.eclipse.jetty.server.handler.ContextHandler$Context log<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">INFO: F, [2017-09-20T16:39:38.041159 #18373] FATAL -- : [7f48c48b-7c0a-4a31-9625-d88b32bb353e]<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Sep 20, 2017 4:39:38 PM org.eclipse.jetty.server.handler.ContextHandler$Context log<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">INFO: F, [2017-09-20T16:39:38.041735 #18373] FATAL -- : [7f48c48b-7c0a-4a31-9625-d88b32bb353e] ActionView::Template::Error (undefined method `[]' for nil:NilClass):<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Sep 20, 2017 4:39:38 PM org.eclipse.jetty.server.handler.ContextHandler$Context log<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">INFO: F, [2017-09-20T16:39:38.043402 #18373] FATAL -- : [7f48c48b-7c0a-4a31-9625-d88b32bb353e] 1: <% if @result && @result.respond_to?(:metadata) %><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">[7f48c48b-7c0a-4a31-9625-d88b32bb353e] 2:<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">[7f48c48b-7c0a-4a31-9625-d88b32bb353e] 3: <script type="application/ld+json"><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">[7f48c48b-7c0a-4a31-9625-d88b32bb353e] 4: <%= JSON.pretty_generate(@result.metadata).html_safe %><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">[7f48c48b-7c0a-4a31-9625-d88b32bb353e] 5: </script><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">[7f48c48b-7c0a-4a31-9625-d88b32bb353e] 6: <% end %><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Sep 20, 2017 4:39:38 PM org.eclipse.jetty.server.handler.ContextHandler$Context log<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">INFO: F, [2017-09-20T16:39:38.043859 #18373] FATAL -- : [7f48c48b-7c0a-4a31-9625-d88b32bb353e]<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Sep 20, 2017 4:39:38 PM org.eclipse.jetty.server.handler.ContextHandler$Context log<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">INFO: F, [2017-09-20T16:39:38.044331 #18373] FATAL -- : [7f48c48b-7c0a-4a31-9625-d88b32bb353e] app/models/resource.rb:101:in `metadata'<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">[7f48c48b-7c0a-4a31-9625-d88b32bb353e] app/views/shared/_metadata.html.erb:4:in `_app_views_shared__metadata_html_erb__1424742346_2312'<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">[7f48c48b-7c0a-4a31-9625-d88b32bb353e] app/views/layouts/application.html.erb:19:in `_app_views_layouts_application_html_erb___1292011715_2310'<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I cannot make much from this log entry other than there was a fatal error. Any ideas what could be causing this?
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Thank you<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#888888">jeremy</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><br>
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</blockquote>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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</div>
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</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
_______________________________________________<br>
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<a href="mailto:Archivesspace_Users_Group@lyralists.lyrasis.org">Archivesspace_Users_Group@lyralists.lyrasis.org</a><br>
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</blockquote>
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<p class="MsoNormal"><o:p> </o:p></p>
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