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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Hi, Betsy,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I am sorry to hear you had a problem migrating your Archon database. I have not heard before a report of a problem with digital objects migrating. Do you
mean the digital object records did not come over or do you mean the files, since Archon stored the digital content? If you are talking about the content files, did you provide a URL for where the files are to be storied and did you exercise the option to
download the digital files (see pages 11-12 of the Archon>AS migration guidelines at
<a href="http://www.archivesspace.org/migrations">http://www.archivesspace.org/migrations</a>).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Let me know if this is not the problem you encountered or the problem is not corrected after following this part of the guidelines. If that is the case,
I will forward your request to a couple of team members who have more experience in migrating Archon data to ArchivesSpace and they will be able to help you out.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">And, to answer your related question, you may certainly post questions about migration or using ArchivesSpace to the ArchivesSpace user group list. If you
are not already subscribed, you can subscribed at <a href="http://lyralists.lyrasis.org/mailman/listinfo/archivesspace_users_group">
http://lyralists.lyrasis.org/mailman/listinfo/archivesspace_users_group</a>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Please keep us informed as to how your installation proceeds. And thank you for your supporting membership.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">All best,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Brad W.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D">Bradley D. Westbrook<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D">Program Manager<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D"><a href="mailto:brad@archivesspace.org"><span style="color:#1F497D">brad.westbrook@lyrasis.org</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D">800.999.8558 x2910<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D">678.235.2910<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D">bradley_d_westbrook (Skype) </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:black"><img border="0" width="199" height="55" id="Picture_x0020_1" src="cid:image003.png@01D1FD24.7984EEA0" alt="cid:image003.png@01CE734E.FD759D30"></span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Betsy Ward [mailto:wardbe@earlham.edu]
<br>
<b>Sent:</b> Tuesday, August 23, 2016 8:40 AM<br>
<b>To:</b> Brad Westbrook<br>
<b>Subject:</b> Help Desk Inquiry<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi Brad,<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I received an email from Jennifer Houston here at Earlham that our membership with ArchivesSpace had been completed and I could query you regarding questions I have on the migration process.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I used the migrator tool and migrated Earlham’s Archon database to ArchivesSpace database but the digital objects did not come over during the migration. So I either didn’t put a value in correctly when putting all the config values in
or there is there some other method to move those objects over? Is it possible to move them after the migration is completed? The original person that set up our Archon system is no longer here. And I am primarily our Banner/Oracle database administrator
but have been asked to assist our Archivist with the migration. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I need assistance with this and need to know where to even begin at this point. Is there a help ticketing system and I should submit a ticket or case with you? I found the freely available documentation to not answer the questions I had
so is there a forum of some sort where I can ask other users or query it with questions as well.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thank You for any assistance you can provide. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Betsy<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="color:black">---------------------------------------<br>
Betsy Ward<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Database Administrator<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Information Technology Services<br>
Earlham College<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="color:black">ph. 765-983-1263<br>
---------------------------------------<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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