<div dir="ltr">Jason,<div><br></div><div>Thanks for the quick reply. I am running version 1.4.2. All of my records are affected on the public interface. </div><div><br></div><div>I have only tried to edit two resource records since this started happening. For the first one (which I edited extensively using RDE), I can't see anything from the staff interface. In fact, when I click View or Edit, my browser goes to this URL (<a href="http://archives.nicholls.edu/staff/resources/21/edit">http://archives.nicholls.edu/staff/resources/21/edit</a>) where I can only see a blank white screen. Based on the other records that I can see on the staff interface, I think that this URL should be <a href="http://archives.nicholls.edu/staff/resources/21/edit#tree::resource_21">http://archives.nicholls.edu/staff/resources/21/edit#tree::resource_21</a>, and I am being somehow redirected. When I use that URL, I am taken to this:</div><div><br></div><div><img src="cid:ii_ikipfmpf0_152d1f923d3dc8cc" width="511" height="155" style="margin-right: 0px;"></div><div><br></div><div>The other records are displaying perfectly on the staff side, even the one that I just did a small edit to today (added only a series title). None of these are entirely new collections - I'm currently trying to edit records that I imported as MARC catalog records.</div><div><br></div><div>Helen</div><div><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Thu, Feb 11, 2016 at 2:01 PM, Jason Loeffler <span dir="ltr"><<a href="mailto:j@minorscience.com" target="_blank">j@minorscience.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div class="gmail_extra"><div><div><div dir="ltr"><div>Helen,</div><div><br></div><div>Can you tell me your ArchivesSpace version number? </div><div><br></div><div>Are you unable to view records from both the staff interface and the public interface? Does it affect all records or just newly created records?</div><div><br></div><div><div style="font-size:12.8px"><div dir="ltr"><div style="font-size:12.8px"><div><font size="2" face="garamond, serif" color="#666666">Jason Loeffler</font></div><div><font color="#666666" face="garamond, serif"><span>Technology</span> <span>Consultant</span></font></div><div><font color="#666666" face="garamond, serif">The American Academy in Rome</font></div><div><font size="2" face="garamond, serif" color="#666666">Minor Science | Application Development & Metadata Strategy</font></div><div><font size="2" face="garamond, serif" color="#666666">Brooklyn, New York</font></div><div><font size="2" face="garamond, serif" color="#666666"><br></font></div></div></div></div></div></div></div></div>
<br><div class="gmail_quote"><div><div class="h5">On Thu, Feb 11, 2016 at 2:41 PM, Helen Thomas <span dir="ltr"><<a href="mailto:helen.thomas@nicholls.edu" target="_blank">helen.thomas@nicholls.edu</a>></span> wrote:<br></div></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"><div><div class="h5"><div dir="ltr">Hello all,<div><br></div><div>I'm experiencing a problem where none of the components for my resource records are loading in the public interface. Instead, I get a perpetual loading GIF that never goes away. I noticed this after I attempted to add components to a couple of records. At first I thought that just those records had crashed (one now shows a completely blank screen for the staff side of the record in either edit or view mode), but after checking I found that none of my resource components are loading. We have recently upgraded to a production server, but the tech at campus IT believes this component issue to be software related.</div><div><br></div><div>Does anyone have an idea what may be going on or how to address this problem?</div><div><br></div><div>Best,</div><div>Helen<span><font color="#888888"><br clear="all"><div><br></div>-- <br><div><div dir="ltr"><b>Helen Thomas</b><div>Assistant Archivist</div><div>Ellender Library, Nicholls State University </div><div><a href="mailto:helen.thomas@nicholls.edu" target="_blank">helen.thomas@nicholls.edu</a> | <a href="tel:%28985%29%20448-4644" value="+19854484644" target="_blank">(985) 448-4644</a></div></div></div>
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<br></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature"><div dir="ltr"><b>Helen Thomas</b><div>Assistant Archivist</div><div>Ellender Library, Nicholls State University </div><div><a href="mailto:helen.thomas@nicholls.edu" target="_blank">helen.thomas@nicholls.edu</a> | (985) 448-4644</div></div></div>
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