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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hi Jason,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>The Strong has also been having </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>this same issue [Components not appearing] with the Public Interface, just with our newly-created records. [All the data which migrated from Archivists’ Toolkit came over fine and appears correctly in the Public Interface.] Looks like we are running </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;background:white'>Version v1.1.2. I’ve attached a previous email chain that I sent to the listserv.</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thanks!<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>--Julia<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Julia Novakovic<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Archivist<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Associate Editor, <i>American Journal of Play<o:p></o:p></i></span></p><p class=MsoNormal style='text-autospace:none'><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>The Strong<o:p></o:p></span></b></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>One Manhattan Square<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Rochester, NY 14607 U.S.A.<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Tel 585-410-6307<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Fax 585-423-1886<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><a href="mailto:jnovakovic@museumofplay.org">jnovakovic@museumofplay.org</a><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><a href="http://www.museumofplay.org/">www.museumofplay.org</a><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>The Strong is home to:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>International Center for the History of Electronic Games | National Toy Hall of Fame | World Video Game Hall of Fame<br>Brian Sutton-Smith Library and Archives of Play | Woodbury School | <i>American Journal of Play</i><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> archivesspace_users_group-bounces@lyralists.lyrasis.org [mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org] <b>On Behalf Of </b>Jason Loeffler<br><b>Sent:</b> Thursday, February 11, 2016 3:01 PM<br><b>To:</b> Archivesspace Users Group<br><b>Subject:</b> Re: [Archivesspace_Users_Group] Components not loading in Public UI<o:p></o:p></span></p></div><p class=MsoNormal><o:p> </o:p></p><div><div><div><div><div><div><p class=MsoNormal>Helen,<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Can you tell me your ArchivesSpace version number? <o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Are you unable to view records from both the staff interface and the public interface? Does it affect all records or just newly created records?<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><div><div><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Garamond","serif";color:#666666'>Jason Loeffler</span><span style='font-size:9.5pt'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.5pt;font-family:"Garamond","serif";color:#666666'>Technology Consultant</span><span style='font-size:9.5pt'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.5pt;font-family:"Garamond","serif";color:#666666'>The American Academy in Rome</span><span style='font-size:9.5pt'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Garamond","serif";color:#666666'>Minor Science | Application Development & Metadata Strategy</span><span style='font-size:9.5pt'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Garamond","serif";color:#666666'>Brooklyn, New York</span><span style='font-size:9.5pt'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.5pt'><o:p> </o:p></span></p></div></div></div></div></div></div></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>On Thu, Feb 11, 2016 at 2:41 PM, Helen Thomas <<a href="mailto:helen.thomas@nicholls.edu" target="_blank">helen.thomas@nicholls.edu</a>> wrote:<o:p></o:p></p><div><p class=MsoNormal>Hello all,<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>I'm experiencing a problem where none of the components for my resource records are loading in the public interface. Instead, I get a perpetual loading GIF that never goes away. I noticed this after I attempted to add components to a couple of records. At first I thought that just those records had crashed (one now shows a completely blank screen for the staff side of the record in either edit or view mode), but after checking I found that none of my resource components are loading. We have recently upgraded to a production server, but the tech at campus IT believes this component issue to be software related.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Does anyone have an idea what may be going on or how to address this problem?<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Best,<o:p></o:p></p></div><div><p class=MsoNormal>Helen<span style='color:#888888'><br clear=all><o:p></o:p></span></p><div><p class=MsoNormal><span style='color:#888888'><o:p> </o:p></span></p></div><p class=MsoNormal><span style='color:#888888'>-- <o:p></o:p></span></p><div><div><p class=MsoNormal><b><span style='color:#888888'>Helen Thomas</span></b><span style='color:#888888'><o:p></o:p></span></p><div><p class=MsoNormal><span style='color:#888888'>Assistant Archivist<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:#888888'>Ellender Library, Nicholls State University <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:#888888'><a href="mailto:helen.thomas@nicholls.edu" target="_blank">helen.thomas@nicholls.edu</a> | <a href="tel:%28985%29%20448-4644" target="_blank">(985) 448-4644</a><o:p></o:p></span></p></div></div></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>Archivesspace_Users_Group mailing list<br><a href="mailto:Archivesspace_Users_Group@lyralists.lyrasis.org">Archivesspace_Users_Group@lyralists.lyrasis.org</a><br><a href="http://lyralists.lyrasis.org/mailman/listinfo/archivesspace_users_group" target="_blank">http://lyralists.lyrasis.org/mailman/listinfo/archivesspace_users_group</a><o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p></div></div></div></body></html>