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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Ben,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I wanted to follow-up and see if you had resolved this issue. We have the Jasper Reports working on our machine, but are still having troubles with these three original reports.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Did you find a solution for this error? I didn’t see it being discussed in the thread that Carlos posted.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Patrick Galligan<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Rockefeller Archive Center<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Assistant Digital Archivist<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>914-366-6386<o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> archivesspace_users_group-bounces@lyralists.lyrasis.org [mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org] <b>On Behalf Of </b>Ben Goldman<br><b>Sent:</b> Thursday, December 03, 2015 9:41 AM<br><b>To:</b> Archivesspace Users Group<br><b>Subject:</b> Re: [Archivesspace_Users_Group] Jasper Reports error?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Georgia","serif";color:black'>I'm wondering if there was any resolution to this issue, as reported by Patrick. We are having the same issues here at Penn State.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Georgia","serif";color:black'><br>Thanks,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Georgia","serif";color:black'>Ben<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Georgia","serif";color:black'><o:p> </o:p></span></p></div><div><div><p class=MsoNormal><strong><span style='font-size:10.0pt;font-family:"Georgia","serif";color:black'>Ben Goldman</span></strong><span style='font-size:10.0pt;font-family:"Georgia","serif";color:black'><br>Digital Records Archivist & <br>Sally W. Kalin Early Career Librarian for Technological Innovations<br>Penn State University Libraries<o:p></o:p></span></p></div></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Georgia","serif";color:black'><o:p> </o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Georgia","serif";color:black'><hr size=2 width="100%" align=center id=zwchr></span></div><div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Georgia","serif";color:black'>From: </span></b><span style='font-size:10.0pt;font-family:"Georgia","serif";color:black'>"Galligan, Patrick" <<a href="mailto:PGalligan@rockarch.org">PGalligan@rockarch.org</a>><br><b>To: </b>"Archivesspace Users Group" <<a href="mailto:archivesspace_users_group@lyralists.lyrasis.org">archivesspace_users_group@lyralists.lyrasis.org</a>><br><b>Sent: </b>Friday, November 20, 2015 10:36:13 AM<br><b>Subject: </b>Re: [Archivesspace_Users_Group] Jasper Reports error?<o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Georgia","serif";color:black'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Brian,</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>We’re running AS on CentOS, and installed the Arial fonts to get the Jasper Reports working. I just noticed that those three reports on the bottom of the page were the originally three included and not actually Jasper. There are no spaces in the full path to the AS directory.</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Changed the config settings to sans-serif only and still getting the same error. Do we need to make sure that a specific font family is installed on the machine?</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Patrick Galligan</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Rockefeller Archive Center</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Assistant Digital Archivist</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>914-366-6386</span><span style='color:black'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> <a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org">archivesspace_users_group-bounces@lyralists.lyrasis.org</a> [<a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org">mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org</a>] <b>On Behalf Of </b>Brian Hoffman<br><b>Sent:</b> Friday, November 20, 2015 10:19 AM<br><b>To:</b> Archivesspace Users Group<br><b>Subject:</b> Re: [Archivesspace_Users_Group] Jasper Reports error?</span><span style='color:black'><o:p></o:p></span></p></div></div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Hi Patrick,<o:p></o:p></span></p><div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'>This looks like a font access problem (the app is having trouble accessing the font it wants). Also, this is actually not a Jasper report, just a regular report. Are you on a Windows machine, and are there any spaces in the full path to your archivesspace directory?<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'>What happens if you add this to your config.rb file and restart?<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'>AppConfig[:report_pdf_font_family] = "sans-serif"<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'>Brian<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal><span style='color:black'>On Nov 20, 2015, at 9:02 AM, Galligan, Patrick <<a href="mailto:PGalligan@rockarch.org" target="_blank">PGalligan@rockarch.org</a>> wrote:<o:p></o:p></span></p></div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Helvetica","sans-serif";color:#A94442'>org.xhtmlrenderer.swing.NaiveUserAgent.getBinaryResource(org/xhtmlrenderer/swing/NaiveUserAgent.java:228) org.xhtmlrenderer.pdf.ITextFontResolver.importFontFaces(org/xhtmlrenderer/pdf/ITextFontResolver.java:97)<span class=apple-converted-space> </span></span><span style='color:black'><o:p></o:p></span></p></div></blockquote></div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Georgia","serif";color:black'><br>_______________________________________________<br>Archivesspace_Users_Group mailing list<br><a href="mailto:Archivesspace_Users_Group@lyralists.lyrasis.org">Archivesspace_Users_Group@lyralists.lyrasis.org</a><br><a href="http://lyralists.lyrasis.org/mailman/listinfo/archivesspace_users_group">http://lyralists.lyrasis.org/mailman/listinfo/archivesspace_users_group</a><o:p></o:p></span></p></div></div></div></body></html>