<html><body><div style="font-family: georgia,serif; font-size: 10pt; color: #000000"><div>I'm wondering if there was any resolution to this issue, as reported by Patrick. We are having the same issues here at Penn State.</div><div><br>Thanks,</div><div>Ben</div><div><br></div><div data-marker="__SIG_PRE__"><div><strong>Ben Goldman</strong><br> Digital Records Archivist & <br> Sally W. Kalin Early Career Librarian for Technological Innovations<br> Penn State University Libraries</div></div><br><hr id="zwchr" data-marker="__DIVIDER__"><div data-marker="__HEADERS__"><b>From: </b>"Galligan, Patrick" <PGalligan@rockarch.org><br><b>To: </b>"Archivesspace Users Group" <archivesspace_users_group@lyralists.lyrasis.org><br><b>Sent: </b>Friday, November 20, 2015 10:36:13 AM<br><b>Subject: </b>Re: [Archivesspace_Users_Group] Jasper Reports error?<br></div><br><div data-marker="__QUOTED_TEXT__"><style><!--
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--></style><div class="WordSection1"><p class="MsoNormal"><span style="font-size: 11.0pt; font-family: 'Calibri','sans-serif'; color: #1f497d;" data-mce-style="font-size: 11.0pt; font-family: 'Calibri','sans-serif'; color: #1f497d;">Brian,</span></p><p class="MsoNormal"><span style="font-size: 11.0pt; font-family: 'Calibri','sans-serif'; color: #1f497d;" data-mce-style="font-size: 11.0pt; font-family: 'Calibri','sans-serif'; color: #1f497d;"> </span></p><p class="MsoNormal"><span style="font-size: 11.0pt; font-family: 'Calibri','sans-serif'; color: #1f497d;" data-mce-style="font-size: 11.0pt; font-family: 'Calibri','sans-serif'; color: #1f497d;">We’re running AS on CentOS, and installed the Arial fonts to get the Jasper Reports working. I just noticed that those three reports on the bottom of the page were the originally three included and not actually Jasper. There are no spaces in the full path to the AS directory.</span></p><p class="MsoNormal"><span style="font-size: 11.0pt; font-family: 'Calibri','sans-serif'; color: #1f497d;" data-mce-style="font-size: 11.0pt; font-family: 'Calibri','sans-serif'; color: #1f497d;"> </span></p><p class="MsoNormal"><span style="font-size: 11.0pt; font-family: 'Calibri','sans-serif'; color: #1f497d;" data-mce-style="font-size: 11.0pt; font-family: 'Calibri','sans-serif'; color: #1f497d;">Changed the config settings to sans-serif only and still getting the same error. Do we need to make sure that a specific font family is installed on the machine?</span></p><p class="MsoNormal"><span style="font-size: 11.0pt; font-family: 'Calibri','sans-serif'; color: #1f497d;" data-mce-style="font-size: 11.0pt; font-family: 'Calibri','sans-serif'; color: #1f497d;"> </span></p><div><p class="MsoNormal"><span style="font-size: 11.0pt; font-family: 'Calibri','sans-serif'; color: #1f497d;" data-mce-style="font-size: 11.0pt; font-family: 'Calibri','sans-serif'; color: #1f497d;">Patrick Galligan</span></p><p class="MsoNormal"><span style="font-size: 11.0pt; font-family: 'Calibri','sans-serif'; color: #1f497d;" data-mce-style="font-size: 11.0pt; font-family: 'Calibri','sans-serif'; color: #1f497d;">Rockefeller Archive Center</span></p><p class="MsoNormal"><span style="font-size: 11.0pt; font-family: 'Calibri','sans-serif'; color: #1f497d;" data-mce-style="font-size: 11.0pt; font-family: 'Calibri','sans-serif'; color: #1f497d;">Assistant Digital Archivist</span></p><p class="MsoNormal"><span style="font-size: 11.0pt; font-family: 'Calibri','sans-serif'; color: #1f497d;" data-mce-style="font-size: 11.0pt; font-family: 'Calibri','sans-serif'; color: #1f497d;">914-366-6386</span></p></div><p class="MsoNormal"><span style="font-size: 11.0pt; font-family: 'Calibri','sans-serif'; color: #1f497d;" data-mce-style="font-size: 11.0pt; font-family: 'Calibri','sans-serif'; color: #1f497d;"> </span></p><div><div style="border: none; border-top: solid #B5C4DF 1.0pt; padding: 3.0pt 0in 0in 0in;" data-mce-style="border: none; border-top: solid #B5C4DF 1.0pt; padding: 3.0pt 0in 0in 0in;"><p class="MsoNormal"><b><span style="font-size: 10.0pt; font-family: 'Tahoma','sans-serif';" data-mce-style="font-size: 10.0pt; font-family: 'Tahoma','sans-serif';">From:</span></b><span style="font-size: 10.0pt; font-family: 'Tahoma','sans-serif';" data-mce-style="font-size: 10.0pt; font-family: 'Tahoma','sans-serif';"> archivesspace_users_group-bounces@lyralists.lyrasis.org [mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org] <b>On Behalf Of </b>Brian Hoffman<br><b>Sent:</b> Friday, November 20, 2015 10:19 AM<br><b>To:</b> Archivesspace Users Group<br><b>Subject:</b> Re: [Archivesspace_Users_Group] Jasper Reports error?</span></p></div></div><p class="MsoNormal"> </p><p class="MsoNormal">Hi Patrick,</p><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal">This looks like a font access problem (the app is having trouble accessing the font it wants). Also, this is actually not a Jasper report, just a regular report. Are you on a Windows machine, and are there any spaces in the full path to your archivesspace directory?</p></div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal">What happens if you add this to your config.rb file and restart?</p></div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal">AppConfig[:report_pdf_font_family] = "sans-serif"</p></div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal">Brian</p></div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal"> </p><div><blockquote style="margin-top: 5.0pt; margin-bottom: 5.0pt;" data-mce-style="margin-top: 5.0pt; margin-bottom: 5.0pt;"><div><p class="MsoNormal">On Nov 20, 2015, at 9:02 AM, Galligan, Patrick <<a href="mailto:PGalligan@rockarch.org" target="_blank">PGalligan@rockarch.org</a>> wrote:</p></div><p class="MsoNormal"> </p><div><p class="MsoNormal"><span style="font-size: 10.5pt; font-family: 'Helvetica','sans-serif'; color: #a94442;" data-mce-style="font-size: 10.5pt; font-family: 'Helvetica','sans-serif'; color: #a94442;">org.xhtmlrenderer.swing.NaiveUserAgent.getBinaryResource(org/xhtmlrenderer/swing/NaiveUserAgent.java:228) org.xhtmlrenderer.pdf.ITextFontResolver.importFontFaces(org/xhtmlrenderer/pdf/ITextFontResolver.java:97)<span class="apple-converted-space"> </span></span></p></div></blockquote></div><p class="MsoNormal"> </p></div></div><br>_______________________________________________<br>Archivesspace_Users_Group mailing list<br>Archivesspace_Users_Group@lyralists.lyrasis.org<br>http://lyralists.lyrasis.org/mailman/listinfo/archivesspace_users_group<br></div></div></body></html>