<html><head><meta http-equiv="Content-Type" content="text/html charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">Hi Patrick,<div class=""><br class=""></div><div class="">This looks like a font access problem (the app is having trouble accessing the font it wants). Also, this is actually not a Jasper report, just a regular report. Are you on a Windows machine, and are there any spaces in the full path to your archivesspace directory?</div><div class=""><br class=""></div><div class="">What happens if you add this to your config.rb file and restart?</div><div class=""><br class=""></div><div class="">AppConfig[:report_pdf_font_family] = "sans-serif"</div><div class=""><br class=""></div><div class=""><br class=""></div><div class="">Brian</div><div class=""><br class=""></div><div class=""><br class=""></div><div class=""><br class=""></div><div class=""><br class=""><div><blockquote type="cite" class=""><div class="">On Nov 20, 2015, at 9:02 AM, Galligan, Patrick <<a href="mailto:PGalligan@rockarch.org" class="">PGalligan@rockarch.org</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><span style="color: rgb(169, 68, 66); font-family: Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; display: inline !important; float: none;" class="">org.xhtmlrenderer.swing.NaiveUserAgent.getBinaryResource(org/xhtmlrenderer/swing/NaiveUserAgent.java:228) org.xhtmlrenderer.pdf.ITextFontResolver.importFontFaces(org/xhtmlrenderer/pdf/ITextFontResolver.java:97)<span class="Apple-converted-space"> </span></span></div></blockquote></div><br class=""></div></body></html>