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<p>Hi Valerie,</p>
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<p>This is a problem with java, which could been the issue that 1.4.1 had with a bug in jRuby.
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<p>Can you upgrade to v1.4.2? What version of java are you using? <br>
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<p>b,chris. <br>
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<div class="PlainText">Chris Fitzpatrick | <font size="2">Developer, ArchivesSpace</font><br>
Skype: chrisfitzpat  | Phone: 918.236.6048<br>
http://archivesspace.org/<br>
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<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" face="Calibri, sans-serif" color="#000000"><b>From:</b> archivesspace_users_group-bounces@lyralists.lyrasis.org <archivesspace_users_group-bounces@lyralists.lyrasis.org> on behalf of Valerie Addonizio
 <vaddoniz@jhu.edu><br>
<b>Sent:</b> Tuesday, November 3, 2015 9:19 PM<br>
<b>To:</b> Archivesspace Users Group<br>
<b>Subject:</b> Re: [Archivesspace_Users_Group] Not printing to PDF</font>
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<span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Writing with an update to the still unresolved issue:</span></p>
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<span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">After multiple attempts to export the EAD of an extant record in order to test Brian’s suggestion, I created a minimal resource record directly in AS to bypass the variable of
 our imported data. I am still unable to create a PDF from this new ASpace created record.</span></p>
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<b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> archivesspace_users_group-bounces@lyralists.lyrasis.org [mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org]
<b>On Behalf Of </b>Valerie Addonizio<br>
<b>Sent:</b> Monday, November 02, 2015 12:56 PM<br>
<b>To:</b> Archivesspace Users Group<br>
<b>Subject:</b> Re: [Archivesspace_Users_Group] Not printing to PDF</span></p>
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<span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Thanks, Brian. I did this for one resource, and received an XML error report instead of EAD . I have attached the file that was generated.
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<b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">
<a disabled="true" tabindex="-1" style="color: blue; text-decoration: underline;" href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org">
archivesspace_users_group-bounces@lyralists.lyrasis.org</a> [<a disabled="true" tabindex="-1" style="color: blue; text-decoration: underline;" href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org">mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org</a>]
<b>On Behalf Of </b>Brian Hoffman<br>
<b>Sent:</b> Monday, November 02, 2015 12:41 PM<br>
<b>To:</b> Archivesspace Users Group<br>
<b>Cc:</b> Mark Cyzyk<br>
<b>Subject:</b> Re: [Archivesspace_Users_Group] Not printing to PDF</span></p>
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The most likely scenario is that the Resource you are trying to print is generating malformed XML, and the most likely reason for that is user-entered markup in Note fields. Try exporting the Resource as an EAD and then opening that file in Oxygen (or even
 a browser like Firefox) to see if there are any unclosed or overlapping tags.</p>
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Brian</p>
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On Nov 2, 2015, at 12:35 PM, Valerie Addonizio <<a disabled="true" tabindex="-1" style="color: blue; text-decoration: underline;" href="mailto:vaddoniz@jhu.edu">vaddoniz@jhu.edu</a>> wrote:</p>
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<span style="font-size:11.0pt; font-family:"Calibri","sans-serif"">Greetings again,</span></p>
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<span style="font-size:11.0pt; font-family:"Calibri","sans-serif"">We’re running v 1.4.1 and are unable to print to PDF. The background job queues up, but never runs. Can I provide any more information to help diagnose?</span></p>
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<span style="font-size:11.0pt; font-family:"Calibri","sans-serif"">Thanks, Valerie</span></p>
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<span style="font-size:10.0pt; font-family:"Calibri","sans-serif"">--------------------------------</span><span style="font-size:11.0pt; font-family:"Calibri","sans-serif""></span></p>
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<span style="font-size:10.0pt; font-family:"Calibri","sans-serif"">Valerie Addonizio</span><span style="font-size:11.0pt; font-family:"Calibri","sans-serif""></span></p>
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<span style="font-size:10.0pt; font-family:"Calibri","sans-serif"">Archivist</span><span style="font-size:11.0pt; font-family:"Calibri","sans-serif""></span></p>
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<span style="font-size:10.0pt; font-family:"Calibri","sans-serif"">The Sheridan Libraries</span><span style="font-size:11.0pt; font-family:"Calibri","sans-serif""></span></p>
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<span style="font-size:10.0pt; font-family:"Calibri","sans-serif"">Johns Hopkins University</span><span style="font-size:11.0pt; font-family:"Calibri","sans-serif""></span></p>
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<span style="font-size:10.0pt; font-family:"Calibri","sans-serif""><a disabled="true" tabindex="-1" style="color: blue; text-decoration: underline;" href="mailto:vaddoniz@jhu.edu"><span style="color:purple">vaddoniz@jhu.edu</span></a></span><span style="font-size:11.0pt; font-family:"Calibri","sans-serif""></span></p>
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<span style="font-size:10.0pt; font-family:"Calibri","sans-serif"">410-516-5261</span><span style="font-size:11.0pt; font-family:"Calibri","sans-serif""></span></p>
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<span style="font-size:9.0pt; font-family:"Helvetica","sans-serif"">_______________________________________________<br>
Archivesspace_Users_Group mailing list<br>
</span><a disabled="true" tabindex="-1" style="color: blue; text-decoration: underline;" href="mailto:Archivesspace_Users_Group@lyralists.lyrasis.org"><span style="font-size:9.0pt; font-family:"Helvetica","sans-serif"; color:purple">Archivesspace_Users_Group@lyralists.lyrasis.org</span></a><span style="font-size:9.0pt; font-family:"Helvetica","sans-serif""><br>
</span><a disabled="true" tabindex="-1" style="color: blue; text-decoration: underline;" href="http://lyralists.lyrasis.org/mailman/listinfo/archivesspace_users_group"><span style="font-size:9.0pt; font-family:"Helvetica","sans-serif"; color:purple">http://lyralists.lyrasis.org/mailman/listinfo/archivesspace_users_group</span></a></p>
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