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<p class="MsoNormal"><span style="color:#1F497D">Hi, Julia,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Is it possible that the components are not marked to be published?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">If not, you can A) indicate each component in the tree you want to publish to the public interface or B) select the “Publish All” option on the parent record, which will publish everything in the description.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Let us know if that does work.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Brad W.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1F497D">Bradley D. Westbrook<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1F497D">Program Manager<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1F497D"><a href="mailto:brad@archivesspace.org"><span style="color:#1F497D">brad.westbrook@lyrasis.org</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1F497D">800.999.8558 x2910<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1F497D">678.235.2910<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1F497D">bradley_d_westbrook (Skype) </span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black"><img border="0" width="199" height="55" id="Picture_x0020_5" src="cid:image007.png@01D11590.3D781990" alt="cid:image003.png@01CE734E.FD759D30"></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> archivesspace_users_group-bounces@lyralists.lyrasis.org [mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org]
<b>On Behalf Of </b>Novakovic, Julia<br>
<b>Sent:</b> Monday, November 02, 2015 1:20 PM<br>
<b>To:</b> archivesspace_users_group@lyralists.lyrasis.org<br>
<b>Subject:</b> [Archivesspace_Users_Group] component trees not appearing in public view of AS<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hello,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">My institution had about 50 full resource records in Archivists’ Toolkit which mapped/migrated perfectly over to ArchivesSpace earlier this year. However, I’m having an issue with the resources I’ve hand-entered into AS since then; the
component trees appear fine in the internal side, but in the public view, there is just a three-bar churning icon there. Does anyone have any advice on what needs to happen so that
<i>all</i> of our resources’ components appear in the public view? [Screenshots comparing the two (public-side view) attached.] There is nothing else missing from the internal side to the public side for the newly hand-entered records, and I have tried clicking
“Publish All” to no avail. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Related: Keyword searching in the internal side works perfectly for discovery of these hand-entered records. When I go to the public view, though, I will get the same search results, but when I click on any of those file records, I get
the error message “We’re sorry, but something went wrong.” Does this mean something isn’t linking correctly? I’d appreciate any advice that I can pass along to our Director of IT to fix the problem.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks!<o:p></o:p></p>
<p class="MsoNormal">--Julia<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="text-autospace:none">Julia Novakovic<o:p></o:p></p>
<p class="MsoNormal" style="text-autospace:none">Archivist<o:p></o:p></p>
<p class="MsoNormal" style="text-autospace:none">Associate Editor, <i>American Journal of Play</i><i><span style="font-family:"Lucida Grande""><o:p></o:p></span></i></p>
<p class="MsoNormal" style="text-autospace:none"><b>The Strong</b><b><span style="font-family:"Lucida Grande""><o:p></o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none">One Manhattan Square<span style="font-family:"Lucida Grande""><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none">Rochester, NY 14607 U.S.A.<span style="font-family:"Lucida Grande""><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none">Tel 585-410-6307<span style="font-family:"Lucida Grande""><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none">Fax 585-423-1886<o:p></o:p></p>
<p class="MsoNormal" style="text-autospace:none"><a href="mailto:jnovakovic@museumofplay.org">jnovakovic@museumofplay.org</a><o:p></o:p></p>
<p class="MsoNormal" style="text-autospace:none"><a href="http://www.museumofplay.org/">www.museumofplay.org</a><span style="font-family:"Lucida Grande""><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><o:p> </o:p></p>
<p class="MsoNormal" style="text-autospace:none">The Strong is home to:<o:p></o:p></p>
<p class="MsoNormal">International Center for the History of Electronic Games | National Toy Hall of Fame | World Video Game Hall of Fame<br>
Brian Sutton-Smith Library and Archives of Play | Woodbury School | <i>American Journal of Play</i><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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