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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Hi Ben,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">We got this error when we started using reports and it turned out we needed to install Windows fonts on the server ArchivesSpace runs on. -k<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> archivesspace_users_group-bounces@lyralists.lyrasis.org [mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org]
<b>On Behalf Of </b>Ben Goldman<br>
<b>Sent:</b> Friday, October 09, 2015 10:54 AM<br>
<b>To:</b> Archivesspace Users Group<br>
<b>Subject:</b> [Archivesspace_Users_Group] reports error<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia","serif";color:black">Hi All,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia","serif";color:black">I've checked some of the recent messages about issues with reports, but I don't think any such errors have been reporting. When we attempt to run any report in 1.4,
we get an error that looks like the attached.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia","serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia","serif";color:black">We checked the config file to make sure the jasper reports are set to true. Is there something else I can check to troubleshoot this issue?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia","serif";color:black">I appreciate any direction you all can provide.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia","serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia","serif";color:black">-Ben<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia","serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><strong><span style="font-size:10.0pt;font-family:"Georgia","serif";color:black">Ben Goldman</span></strong><span style="font-size:10.0pt;font-family:"Georgia","serif";color:black"><br>
Digital Records Archivist & <br>
Sally W. Kalin Early Career Librarian for Technological Innovations<br>
Penn State University Libraries<o:p></o:p></span></p>
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