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<p class="MsoNormal"><span style="color:#1F497D">Hi Brad. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I have access to the following browsers, I usually use FireFox, but I have tried getting access on all three, with the same runtime error.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Internet Explorer 10.0 <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Mozilla FireFox <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I have even tried on a Mac, using Safari and I get the same runtime error.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Thank you so much for your help, AS has been working very well so I am not sure why we are not having this glitch.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I am in a meeting from 10-11 but then back at my office / machine. Thank you. Tara
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> archivesspace_users_group-bounces@lyralists.lyrasis.org [mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org]
<b>On Behalf Of </b>Brad Westbrook<br>
<b>Sent:</b> Monday, August 31, 2015 9:39 AM<br>
<b>To:</b> Archivesspace Users Group<br>
<b>Subject:</b> Re: [Archivesspace_Users_Group] Help With Access<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Hi, Tara,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">In what browser are you experiencing this problem? If IE, what version are you using?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Brad W.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">
<a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org">archivesspace_users_group-bounces@lyralists.lyrasis.org</a> [<a href="mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org">mailto:archivesspace_users_group-bounces@lyralists.lyrasis.org</a>]
<b>On Behalf Of </b>Hurt, Tara (Library)<br>
<b>Sent:</b> Monday, August 31, 2015 9:34 AM<br>
<b>To:</b> Archivesspace Users Group<br>
<b>Subject:</b> [Archivesspace_Users_Group] Help With Access<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Good morning, I am still having trouble accessing Archives Space and I am getting run time errors.
<o:p></o:p></p>
<p class="MsoNormal">Last week I could not get the screen to stay active enough to capture BUT I did capture some screens today.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The first capture below (first attachment) is the home screen I get … all seems to be as normal here.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Sometimes when I click to login in I get the run time error screen below.
<o:p></o:p></p>
<p class="MsoNormal">Sometimes if it does let me login, then as soon as I click on anything in AS, I get the run time error below (second screen shot attached).
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Cannot seem to get by this error .. we really need your help, it is the start of the academic year and we need the AS access.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks again for your help. Tara <o:p></o:p></p>
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