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<div style="font-size: 14px; font-family: Calibri, sans-serif; ">Hi folks,</div>
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<div style="font-size: 14px; font-family: Calibri, sans-serif; ">This is my first post to the list- I'm Scott, involved in the implementation of Archives Space at the University of Edinburgh.</div>
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<div style="font-size: 14px; font-family: Calibri, sans-serif; ">I wonder if anyone has seen the attached screenshot before- we have an issue with viewing Resources (I.e. we have come through Browse/Resources/ and then clicked on View beside one Resource to
get this error).</div>
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<div style="font-size: 14px; font-family: Calibri, sans-serif; ">The access logs suggest all is well (it's managed to get the relevant page up after all), and the catalina.out isn't showing any major concern either.</div>
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<div><font face="Courier" style="font-size: 10px;">DEBUG -- : Thread-32954: GET /repositories/2/resources/3/tree?limit_to=root [session: #<Session:0x112d0266 @store={:user=>"admin", :login_time=>2014-07-07 09:32:00 +0100, :expirable=>true}, @id="32806c5c925d680e13af6bd4f29887628463b71c6ac7b3f390ee24dcdae716c6">]</font></div>
<div><font face="Courier" style="font-size: 10px;">D, [2014-07-07T09:39:25.685000 #2673] DEBUG -- : Thread-32954: Post-processed params: {:id=>3, :limit_to=>"root", :repo_id=>2}</font></div>
<div><font face="Courier" style="font-size: 10px;">D, [2014-07-07T09:39:25.722000 #2673] DEBUG -- : Thread-32954: Responded with [200, {"Content-Type"=>"application/json", "Cache-Control"=>"private, must-revalidate, max-age=0", "Content-Length"=>"242"}, ["{\"title\":\"Papers
of Elizabeth Jean Jones (1935-2009)\",\"id\":3,\"node_type\":\"resource\",\"publish\":true,\"children\":[],\"record_uri\":\"/repositories/2/resources/3\",\"level\":\"fonds\",\"jsonmodel_type\":\"resource_tree\",\"instance_types\":[],\"containers\":[]}\n"]]...
in 55.0ms</font></div>
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<div>Permissions don't appear to be an issue either- the admin user, who created this record, is granted System Admin privileges, and as belt and braces, everything else is ticked.</div>
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<div>Just to add to this issue, we cannot replicate it it in our dev environment, which is running the same (most up-to-date) release of AS. We have set up live to run on a netscaler though, with bespoke (I.e. not server name) URLs.</div>
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<div>Thanks folks</div>
<div>Scott</div>
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<div>Scott Renton</div>
<div>Systems Developer, Library & University Collections</div>
<div>24 Buccleuch Place, 2nd Floor Right</div>
<div>tel: 515219</div>
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