[Archivesspace_Users_Group] Lost Access to ArchivesSpace

[Matthews, Lopez (EOM)]

Thank you much! The link provided did take me on a deep dive. I am going to forward that to our IT staff and see what they can do.

From: archivesspace_users_group-bounces at lyralists.lyrasis.org <archivesspace_users_group-bounces at lyralists.lyrasis.org> On Behalf Of Busch, Ed
Sent: Tuesday, March 21, 2023 10:32 AM
To: Archivesspace Users Group <archivesspace_users_group at lyralists.lyrasis.org>
Subject: Re: [Archivesspace_Users_Group] Lost Access to ArchivesSpace

CAUTION: This email originated from outside of the DC Government. Do not click on links or open attachments unless you recognize the sender and know that the content is safe. If you believe that this email is suspicious, please forward to phishing at dc.gov<mailto:phishing at dc.gov> for additional analysis by OCTO Security Operations Center (SOC).

You don't often get email from buschedw at msu.edu<mailto:buschedw at msu.edu>. Learn why this is important<https://aka.ms/LearnAboutSenderIdentification>

Sorry, I don't. We get hit with this each time change and our IT fixes it. I'll attach original emails with people you might ask.

Ed Busch



From: Busch, Ed
Sent: Tuesday, March 21, 2023 10:31 AM
To: Archivesspace Users Group <archivesspace_users_group at lyralists.lyrasis.org<mailto:archivesspace_users_group at lyralists.lyrasis.org>>
Subject: RE: [Archivesspace_Users_Group] Lost Access to ArchivesSpace



From: archivesspace_users_group-bounces at lyralists.lyrasis.org<mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org> <archivesspace_users_group-bounces at lyralists.lyrasis.org<mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org>> On Behalf Of Matthews, Lopez (EOM)
Sent: Tuesday, March 21, 2023 10:28 AM
To: Archivesspace Users Group <archivesspace_users_group at lyralists.lyrasis.org<mailto:archivesspace_users_group at lyralists.lyrasis.org>>
Subject: Re: [Archivesspace_Users_Group] Lost Access to ArchivesSpace

Thanks Ed! Would you happen to know where I would place this line? I am scared of breaking something.

From: archivesspace_users_group-bounces at lyralists.lyrasis.org<mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org> <archivesspace_users_group-bounces at lyralists.lyrasis.org<mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org>> On Behalf Of Busch, Ed
Sent: Tuesday, March 21, 2023 9:50 AM
To: Archivesspace Users Group <archivesspace_users_group at lyralists.lyrasis.org<mailto:archivesspace_users_group at lyralists.lyrasis.org>>
Subject: Re: [Archivesspace_Users_Group] Lost Access to ArchivesSpace

CAUTION: This email originated from outside of the DC Government. Do not click on links or open attachments unless you recognize the sender and know that the content is safe. If you believe that this email is suspicious, please forward to phishing at dc.gov<mailto:phishing at dc.gov> for additional analysis by OCTO Security Operations Center (SOC).

You don't often get email from buschedw at msu.edu<mailto:buschedw at msu.edu>. Learn why this is important<https://urldefense.com/v3/__https:/aka.ms/LearnAboutSenderIdentification__;!!HXCxUKc!0X9Qu0dyYMuwuMJbI4Q6LeZkKyFeVhRlPdNmukNJD5MjAyoWYSGJfGwzyOgkOjiUQf5sLv2MIT0guar8eEirfYx5gg$>
I bet it's related to time change on 3/12. Here's what's Blake Carver  posted to fix that:


It's that time of year again! If ArchivesSpace isn't working for you today, check the logs... If you see
DatabaseError: Java::JavaSql::SQLException: HOUR_OF_DAY: 1 -> 2

Try this and restart, that'll probably do the trick.

UPDATE user set user_mtime = NOW(), system_mtime=NOW();






From: archivesspace_users_group-bounces at lyralists.lyrasis.org<mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org> <archivesspace_users_group-bounces at lyralists.lyrasis.org<mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org>> On Behalf Of Matthews, Lopez (EOM)
Sent: Tuesday, March 21, 2023 9:45 AM
To: archivesspace_users_group at lyralists.lyrasis.org<mailto:archivesspace_users_group at lyralists.lyrasis.org>
Subject: [Archivesspace_Users_Group] Lost Access to ArchivesSpace

Hi:

We have been running our instance of ArchivesSpace for a few months with no issue. For the past week, we have not been able to access ArchivesSpace and get an error saying:

This site can't be reached
localhost refused to connect.

Has anyone had this issue and know how to fix it? I have tried looking online but have not found something specific to this issue.

Sincerely,
Lopez

Lopez D. Matthews, Jr., PhD
State Archivist and Public Records Administrator
Office of the Secretary
District of Columbia Office of Public Records
1300 Naylor Court, NW
Washington, DC 20001
Office Line - 202-671-1105
Direct Line - 202-671-1108
https://opr.dc.gov<https://urldefense.com/v3/__https:/opr.dc.gov/__;!!HXCxUKc!07qSygy2qtQn3ibLzC_N9P4qnC9joRVUW11HbGsVLCD0FQxZ3PcWMZi3g3JeIpbH_VIJihgutGOkjrZVfoatk_Ewpw$>

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