[Archivesspace_Users_Group] Permission denied question

[Neal, Rick]

Good afternoon,

I have successfully migrated our Archives Space 2.5.0 version to another server Archives Space 2.52.  I have some kind of Apache thing happening, I think.

If I use the ipaddress:port everything works great.  My ports are all open and listening.

tcp        0      0 0.0.0.0:8081            0.0.0.0:*               LISTEN      1678/java
tcp        0      0 0.0.0.0:443             0.0.0.0:*               LISTEN      3678/httpd
tcp        0      0 0.0.0.0:80              0.0.0.0:*               LISTEN      3678/httpd

[Wed Sep 30 12:48:56.254273 2020] [proxy:error] [pid 3681] (13)Permission denied: AH00957: HTTP: attempt to connect to 172.21.8.11:8081 (172.21.8.11) failed
[Wed Sep 30 12:48:56.254386 2020] [proxy:error] [pid 3681] AH00959: ap_proxy_connect_backend disabling worker for (172.21.8.11) for 60s
[Wed Sep 30 12:48:56.254410 2020] [proxy_http:error] [pid 3681] [client 172.11.9.86:63320] AH01114: HTTP: failed to make connection to backend: 172.21.8.11
[Wed Sep 30 12:48:56.602690 2020] [proxy:error] [pid 3682] (13)Permission denied: AH00957: HTTP: attempt to connect to 172.21.8.11:8081 (172.21.8.11) failed
[Wed Sep 30 12:48:56.602749 2020] [proxy:error] [pid 3682] AH00959: ap_proxy_connect_backend disabling worker for (172.21.8.11) for 60s
[Wed Sep 30 12:48:56.602760 2020] [proxy_http:error] [pid 3682] [client 172.11.9.86:63321] AH01114: HTTP: failed to make connection to backend: 172.21.8.11, referer: https://servername.richmond.edu/

Anyone have an idea of how to handle this?

Thanks!

Rick Neal
Library Systems and Applications Administrator
University of Richmond

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