[Archivesspace_Users_Group] Yale Library ASpace PUI Usability Testing Final Report + Results

[Neiger, Eve]

Dear ArchivesSpace User Group Members:

The Yale University Library ASpace Public User Interface (PUI) Implementation Team has completed pre-launch usability testing work on our customized PUI, now called Archives at Yale. Over the last year, our team has been preparing for the launch of our ASpace PUI and a move from the Yale Finding Aid Database (YFAD).<http://drs.library.yale.edu/fedoragsearch/rest> In order to identify and prioritize needed changes and customizations to the out-of-the-box PUI, we ran two rounds of usability testing.

The first round of testing took place in February 2018, followed by an analysis and report. Based on this analysis, we customized our PUI to better match users' mental models, eliminate usability and accessibility issues, and facilitate more accurate searching. During our first round of testing, our Aeon integration for material requesting was not ready so we could not asses usability for requesting at that time. By the time we finished major customizations, the Aeon integration was ready and we ran a second round of testing in June 2018 focused on requesting and the new changes.

We compiled the results from both rounds of usability testing in a report (with an addendum for the second round of testing) and are proud to share it with you now.

You view a copy of our report here: https://drive.google.com/file/d/1yB8ejKvfSokOMZnWn6k8MjL0CYA6WKkq/view?usp=sharing
We've also compiled screenshots of our PUI pre-customization for reference: https://drive.google.com/open?id=1lDMTrXSKp4qzujdCzwhu-PzomyL0KAlH

And finally, you can see the results of our customizations and the most current version of Archives at Yale (our PUI) here: https://puitestarchivesspace.library.yale.edu/
*Please note, this is a TEST version or our PUI and may not include up-to-date collection information.

We are happy to answer any questions you have about our usability testing process, analysis, and results. Feel free to reach out to me at eve.neiger at yale.edu<mailto:eve.neiger at yale.edu>.

Best,

Eve Neiger, on behalf of the Yale University Library ArchivesSpace Public User Interface Implementation Team, Usability and Accessibility Workgroup

Eve Neiger
Archivist
Beinecke Rare Book and Manuscript Library
Yale University
203.432.9027 - eve.neiger at yale.edu<mailto:eve.neiger at yale.edu>

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