[Archivesspace_Users_Group] [EXT] Re: can't view collections on the backend

Fri Sep 22 12:21:16 EDT 2017

Hi Jeremy,

It looks like you’ve gotten a lot of help here on the list, but if you’d like to move this over to a tech support ticket at some point, please let us know at ArchivesSpaceHome at lyrasis.org<mailto:ArchivesSpaceHome at lyrasis.org>. Either way, I’m sure those on the list will be eager to hear what needed to be done to fix it once your issue is resolved.

Christine

Christine Di Bella
ArchivesSpace Program Manager
christine.dibella at lyrasis.org<mailto:christine.dibella at lyrasis.org>
800.999.8558 x2905
678-235-2905
cdibella13 (Skype)

[ASpaceOrgHomeMedium]

From: archivesspace_users_group-bounces at lyralists.lyrasis.org [mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org] On Behalf Of Jones, Jeremy
Sent: Friday, September 22, 2017 11:00 AM
To: Archivesspace Users Group <archivesspace_users_group at lyralists.lyrasis.org>
Subject: Re: [Archivesspace_Users_Group] [EXT] Re: can't view collections on the backend

Hello,

I am making the request from the :8081 endpoint.

What do you mean by "I simply clicked collections and then clicked on the first one"?
·        For instance on the archives space sandbox if you go to url http://public.archivesspace.org/ right now there are 7 links across the top
(Repositories<http://public.archivesspace.org/repositories>, Collections<http://public.archivesspace.org/repositories/resources>, Digital Material<http://public.archivesspace.org/objects?limit=digital_object>, Unprocessed Material<http://public.archivesspace.org/accessions>, Subjects<http://public.archivesspace.org/subjects>, Names<http://public.archivesspace.org/agents>, Record Groups<http://public.archivesspace.org/classifications>)
If you click collections, the next screen shows a list of collections.  The first one says 1313… If click that one, information about that collection is displayed.  When I do that on my instance it says “We’re sorry, but something went wrong”.   I check the log and it continually runs the staff and pui indexer every 30 seconds.  So my log file is very large.
I cannot find the User that reached the same screen right now.  I will continue looking.

From: archivesspace_users_group-bounces at lyralists.lyrasis.org<mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org> [mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org] On Behalf Of Jason Loeffler
Sent: Thursday, September 21, 2017 5:57 PM
To: Archivesspace Users Group <archivesspace_users_group at lyralists.lyrasis.org<mailto:archivesspace_users_group at lyralists.lyrasis.org>>
Subject: Re: [Archivesspace_Users_Group] [EXT] Re: can't view collections on the backend

Are you making an external http request to an endpoint, resulting in the log output above? Or are you somehow issuing the POST method internally?

What do you mean by "I simply clicked collections and then clicked on the first one"?

Can you refer us to the other user report for this error?

On Thu, Sep 21, 2017 at 6:13 PM, Jones, Jeremy <Jeremy.Jones at unt.edu<mailto:Jeremy.Jones at unt.edu>> wrote:
I saw another person got this error but for a different request.  Any ideas on what can cause this is appreciated.

thanks

From: archivesspace_users_group-bounces at lyralists.lyrasis.org<mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org> [mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org<mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org>] On Behalf Of Jones, Jeremy
Sent: Wednesday, September 20, 2017 5:10 PM
To: Archivesspace Users Group <archivesspace_users_group at lyralists.lyrasis.org<mailto:archivesspace_users_group at lyralists.lyrasis.org>>
Subject: Re: [Archivesspace_Users_Group] [EXT] Re: can't view collections on the backend

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Sure,  I think this is what the log captured:

Sep 20, 2017 4:39:37 PM org.apache.solr.core.SolrCore execute
INFO: [collection1] webapp= path=/select params={q=(id:("\/repositories\/3\/resources\/243\/tree\/root"))&csv.escape=\&csv.header=true&start=0&csv.encapsulator="&fq=-exclude_by_default:true&fq=publish:true&rows=1&wt=json&facet=true} hits=0 status=0 QTime=1

Sep 20, 2017 4:39:37 PM org.eclipse.jetty.server.handler.ContextHandler$Context log
INFO: D, [2017-09-20T16:39:37.564842 #18373] DEBUG -- : [7f48c48b-7c0a-4a31-9625-d88b32bb353e] POST Search url: http://localhost:8089/search?publish=true&page_size=10&q=collection_uri_u_sstr%3A%22%2Frepositories%2F3%2Fresources%2F243%22+AND+%28types%3Apui+AND+types%3Apui_container%29&page=1

I simply clicked collections and then clicked on the first one.  Repositories/3/resource/243.  I hope this helps.

jeremy

From: archivesspace_users_group-bounces at lyralists.lyrasis.org<mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org> [mailto:archivesspace_users_group-bounces at lyralists.lyrasis.org] On Behalf Of Donald Mennerich
Sent: Wednesday, September 20, 2017 4:59 PM
To: Archivesspace Users Group <archivesspace_users_group at lyralists.lyrasis.org<mailto:archivesspace_users_group at lyralists.lyrasis.org>>
Subject: [EXT] Re: [Archivesspace_Users_Group] can't view collections on the backend

Jeremy,
Can you share the http requests you made to generate the error?
Don

On Wed, Sep 20, 2017 at 5:53 PM, Jones, Jeremy <Jeremy.Jones at unt.edu<mailto:Jeremy.Jones at unt.edu>> wrote:
Hello,

I’m having a few issues with Archivesspace.  First, I cannot view the contents of a collection on the backend view (:8089).  I can view them on the front end and edit them.  But the backend view says (We're sorry, but something went wrong.
If you are the application owner check the logs for more information.

The logs say:

Sep 20, 2017 4:39:38 PM org.eclipse.jetty.server.handler.ContextHandler$Context log
INFO: I, [2017-09-20T16:39:38.022275 #18373]  INFO -- : [7f48c48b-7c0a-4a31-9625-d88b32bb353e] Completed 500 Internal Server Error in 507ms

Sep 20, 2017 4:39:38 PM org.eclipse.jetty.server.handler.ContextHandler$Context log
INFO: F, [2017-09-20T16:39:38.041159 #18373] FATAL -- : [7f48c48b-7c0a-4a31-9625-d88b32bb353e]

Sep 20, 2017 4:39:38 PM org.eclipse.jetty.server.handler.ContextHandler$Context log
INFO: F, [2017-09-20T16:39:38.041735 #18373] FATAL -- : [7f48c48b-7c0a-4a31-9625-d88b32bb353e] ActionView::Template::Error (undefined method `[]' for nil:NilClass):

Sep 20, 2017 4:39:38 PM org.eclipse.jetty.server.handler.ContextHandler$Context log
INFO: F, [2017-09-20T16:39:38.043402 #18373] FATAL -- : [7f48c48b-7c0a-4a31-9625-d88b32bb353e]     1: <% if @result && @result.respond_to?(:metadata) %>
[7f48c48b-7c0a-4a31-9625-d88b32bb353e]     2:
[7f48c48b-7c0a-4a31-9625-d88b32bb353e]     3: <script type="application/ld+json">
[7f48c48b-7c0a-4a31-9625-d88b32bb353e]     4: <%= JSON.pretty_generate(@result.metadata).html_safe %>
[7f48c48b-7c0a-4a31-9625-d88b32bb353e]     5: </script>
[7f48c48b-7c0a-4a31-9625-d88b32bb353e]     6: <% end %>

Sep 20, 2017 4:39:38 PM org.eclipse.jetty.server.handler.ContextHandler$Context log
INFO: F, [2017-09-20T16:39:38.043859 #18373] FATAL -- : [7f48c48b-7c0a-4a31-9625-d88b32bb353e]

Sep 20, 2017 4:39:38 PM org.eclipse.jetty.server.handler.ContextHandler$Context log
INFO: F, [2017-09-20T16:39:38.044331 #18373] FATAL -- : [7f48c48b-7c0a-4a31-9625-d88b32bb353e] app/models/resource.rb:101:in `metadata'
[7f48c48b-7c0a-4a31-9625-d88b32bb353e] app/views/shared/_metadata.html.erb:4:in `_app_views_shared__metadata_html_erb__1424742346_2312'
[7f48c48b-7c0a-4a31-9625-d88b32bb353e] app/views/layouts/application.html.erb:19:in `_app_views_layouts_application_html_erb___1292011715_2310'

I cannot make much from this log entry other than there was a fatal error.  Any ideas what could be causing this?

Thank you
jeremy

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