[Archivesspace_Users_Group] Large PDF export failing

[Galligan, Patrick]

We've been doing some testing with PDF exports recently, and have noticed that if a resource record gets to a certain size, it will lock up AS for a couple of minutes and send the user to an error page.

We have had no problem with smaller PDF files, and haven't had issues with EAD export. Has anyone else run into this issue? Our IT department has been unable to track down the issue. We thought it might be a mysql lock wait problem, but that ended up being fruitless.

Any thoughts?

Here's a log of what's happening:

2014-12-02 12:21:16.741:INFO:/:Started GET "/resources/11211/download_ead?include_daos=false&include_unpublished=true&numbered_cs=false&print_pdf=true" for 192.168.50.129 at 2014-12-02 12:21:16 -0500|
2014-12-02 12:21:16.761:INFO:/:  Parameters: {"include_daos"=>"false", "include_unpublished"=>"true", "numbered_cs"=>"false", "print_pdf"=>"true", "id"=>"11211"}|
D, [2014-12-02T12:21:16.946000 #25469] DEBUG -- : Thread-3486: GET /repositories/2/resource_descriptions/11211.pdf/metadata [session: #<Session:0x2574efb4 @store={:user=>"jmorillo", :login_time=>2014-12-02 09:32:54 -0500, :expirable=>true}, @id="e8486be22af564ff33cd7254844716d921777beae4daeafadf29ac8c676a21e6">]
D, [2014-12-02T12:21:16.959000 #25469] DEBUG -- : Thread-3486: Post-processed params: {:id=>11211, :repo_id=>2, :fmt=>"pdf"}
D, [2014-12-02T12:21:17.049000 #25469] DEBUG -- : Thread-3470: GET /repositories/2/resource_descriptions/11211.pdf?include_unpublished=true&print_pdf=true&include_daos=false&numbered_cs=false [session: #<Session:0x5e315b17 @store={:user=>"jmorillo", :login_time=>2014-12-02 09:32:54 -0500, :expirable=>true}, @id="e8486be22af564ff33cd7254844716d921777beae4daeafadf29ac8c676a21e6">]
D, [2014-12-02T12:21:17.057000 #25469] DEBUG -- : Thread-3470: Post-processed params: {:id=>11211, :include_unpublished=>true, :include_daos=>false, :numbered_cs=>false, :print_pdf=>true, :repo_id=>2}
D, [2014-12-02T12:21:20.720000 #25469] DEBUG -- : Thread-3470: GET /repositories/2/resources/11211/tree?include_unpublished=true&print_pdf=true&include_daos=false&numbered_cs=false [session: #<Session:0x21b962c3 @store={:user=>"jmorillo", :login_time=>2014-12-02 09:32:54 -0500, :expirable=>true}, @id="e8486be22af564ff33cd7254844716d921777beae4daeafadf29ac8c676a21e6">]
D, [2014-12-02T12:21:20.728000 #25469] DEBUG -- : Thread-3470: Post-processed params: {:id=>11211, :repo_id=>2}
D, [2014-12-02T12:21:31.415000 #25469] DEBUG -- : Thread-3470: Responded with [200, {"Content-Type"=>"application/json", "Cache-Control"=>"private, must-revalidate, max-age=0", "Content-Length"=>"3850900"}, ["{\"title\":\"Nelson A. Rockefeller papers\",\"id\":11211,\"node_type\":\"resource\",\"publish\":true,\"suppressed\":false,\"children\":[{\"title\":\"Activities, 1930-1979, bulk 1946-1971\",\"id\":658077,\"record_uri\":\"/repositories/2/archival_objects/658077\",\"publish\":true,\"suppressed\":false,\"node_type\":\"archival_object\",\"level\":\"series\",\"has_children\":true,\"chi... in 10529.0ms

Patrick Galligan
Rockefeller Archive Center
Assistant Digital Archivist
914-366-6386

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